How can we help you today?
-
User Guides
-
Server Guides
- Server Setup Guide
- MyWorkDrive Technical Overview
- Clustering & Load Balancing MyWorkDrive Servers
- Data Leak Prevention
- Delegation Setup for ADFS/SAML, File and DFS Servers in Active Directory
- DUO Two Factor Authentication
- Firewall Settings for MyWorkDrive Server
- MyWorkDrive Cloud Virtual Machine Setup and Evaluation Guide
- Office Online Editing
- SAML Single Sign On Configuration - Azure AD
- SAML Single Sign On Configuration - Okta
- Steps to bind and install your own SSL Certificate to the MyWorkDrive client site in IIS
- Steps to lock down IIS SSL for Compliance and Security
- Recommended security settings for MyWorkDrive
- External B2B File Sharing of Windows file shares with MyWorkDrive and Azure Active Directory Guest Accounts
- ADFS Single Sign On (SSO) Integration Guide
- SAML Single Sign On Manual Configuration
- Redirecting DNS to Internal when clients are on the same LAN as the MyWorkDrive server
- HTTP to HTTPS Redirect Webclient Site
- Windows File Server Search
- dtSearch File Share Search Setup
- Server sizing guide
- SAML Single Sign On Configuration - OneLogin
- Antivirus Settings for MyWorkDrive
- Multiple Map Drive for Windows Client Server Guide
- Previous Versions Setup Guide
- Upgrading MyWorkDrive Server Guide
- Outlook Online File Sharing
- MyWorkDrive Performance and Availability Monitoring Guide
- MyWorkDrive Teams Integration
- Azure Load Balancer Setup with MyWorkDrive Virtual Machines
- Azure AD Application Proxy
- OneDrive Office Online Editing Server Setup Guide
- Only Office Integration
- SharePoint Office Online Editing Service Mode Setup Guide
- Steps to install and manage SharePoint Azure AD Permissions using Wanpath Sites.Selected Manager Web Part
- SharePoint File Share Access Setup Guide
- OneDrive File Share Access Setup Guide
- Publishing your MyWorkDrive server to the internet
- Troubleshooting failed login / missing share(s) for users
- Azure File Storage Options
- Setup Azure AD/Entra ID for MyWorkDrive
- Publishing MyWorkDrive with Nginx Proxy/Reverse proxy
- Show all articles ( 28 ) Collapse Articles
-
Client Guides
- Mapped Drive Client Administrator Guide
- Syncing Files & Folders Offline
- ChromeOS / Google Chromebooks Support
- Troubleshooting and consideration for slow file transfer performance on clients
- Manually Adding MyWorkDrive as Storage in iOS (Detailed)
- Why aren't some file types suitable to open via MyWorkDrive?
- MyWorkDrive Teams Integration
- Installing MyWorkDrive on macOS Big Sur and Apple M1 Processors
- Local Office Editing from the Web Client - Trust Center Approved hosts
- Network Shortcuts in MyWorkDrive Clients
- Windows Map Drive Client Free Disk Space
- Microsoft Edge WebView2
- MWD Window in macOS client
- Secure mode driver in MyWorkDrive mapped drive client for Windows
- Diagnostic data collection in macOS
-
Articles
- An old password or permissions still works after you change it in active directory for 15 minutes
- Cloud Connector/Office 365 Relay Troubleshooting
- General WebDAV Settings
- Known Issues and Supported Applications
- Licensing Status Unknown, Unlicensed or License Exceeded
- OneDrive Sharing User Prompts and Enterprise Setting options
- Windows file paths longer than 255 characters - Options and Troubleshooting
- Webdrive Client Settings
- Windows WebDAV Client
- Adding MyWorkDrive to a Sonicwall SSL VPN Appliance
- Users and Groups appear blank when creating or editing shares
- Typical Deployment Network Configuration Diagrams
- DUO Push fails on iOS 11.3 or higher with the MyWorkDrive mobile app
- How to find the Version of MyWorkDrive Server and Clients
- MyWorkDrive Cloudflare® Tunneling Integration
- Security Overview
- Provisioning a share in MyWorkDrive (Simple)
- Setting up a New MyWorkDrive Instance (Overview)
- Installing MyWorkDrive on a Domain Controller
- WebDAV Navigator Mobile Setup
- PDF Expert Mobile Editing with MyWorkDrive
- Granular Permission settings on Shares
- File Share Testing Tool
- Access Based Enumeration
- Client Branding settings
- MyWorkDrive Active Directory Trust Support
- SSO Setup Overview
- Known issues and Best practices for file caching appliances - Nasuni, Synology, Morro Data, etc
- Office Online Server Setup
- Office Online Editing Comparison
- Opening in Local Office from the Web client
- Checking the .NET framework installed on your MyWorkDrive server
- Testing disk performance with diskspd
- Testing Domain Controller Response Time with Powershell
- Blank Shares with SSO Login caused by Windows Update
- Configuring shares on DFS with MyWorkDrive server
- How to permit users to change their active directory password
- Office Documents report being Read Only unexpectedly
- Language Settings
- Device Approval
- Syslog Integration configuration
- Active sessions list
- Health Dashboard
- Installing and configuring PostgreSQL on Windows
- Integrations Tab
- Public Link Sharing
- Enterprise AzureAD Application for SSO, Conditional Access, Storage and Office Online Editing
- Support for Oracle Cloud Infrastructure (OCI)
- Quick Launch Shortcut in Map Drive Client
- Changing claim rules to re-write UPN in AzureAD SSO
- SAML Single Sign On Configuration – Rippling
- Getting started with MyWorkDrive Version 7 Preview using Entra ID Identity and Azure Storage
- Provisioning Local and SMB storage with EntraID Authentication
- Adding Azure Storage to MyWorkDrive when Configured with Entra ID Authentication
- Diagnostic data collection in macOS
- Show all articles ( 40 ) Collapse Articles
-
FAQ
- File Locking Details
- How do floating licenses work?
- How do I update credit card information on our subscription?
- How do user licenses work?
- Migrate MyWorkDrive Server to a new machine
- Multiple Files and Folders Upload/Download using Web Client
- What are the file sizes supported by Office Online?
- User's Domain accounts locked due to failed login attempts
- Why aren't some file types suitable to open via MyWorkDrive?
- Network Shortcuts in MyWorkDrive Clients
- User Home Folders
-
Release Notes
Users and Groups appear blank when creating or editing shares
You are here:
< Back
After upgrading MyWorkDrive server, Users and Groups appear may appear blank when creating or editing shares.
Fix: Clear Cache in Chrome on the MWD Server – In Chrome, select Tools, More Tools, Clear Browsing Data – Time Range: All Time. Relaunch Chrome Browser and access the server admin panel site.
