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How do user licenses work?
Unique user Logins are tracked as each user logs in over the term of the annual subscription. You need to subscribe to enough user licenses to cover unique logins during your subscription term. As users login each login is tracked and date stamped. Licenses used can be viewed under Settings –> License on the Server Admin Panel. License usage will be displayed for the past 30, 90, 180 and 365 days. Note – the number or user licenses used will display only after day 1 of the initial install or upgrade. Manually editing the user login licensing file is a violation of the license agreement and will render the licenses used calculation as invalid. Trial licenses expire in 15 days. After 15 days, if not renewed or subscribed, MyWorkDrive functionality will be reduced to 3 users and other reduced functionalities until a permanent license or subscription is active. If your server is reporting license issues please check the following article to make sure the MyWorkDrive service is running and it can connect to our license service to report usage.