Mapped Drive Client

• *.myworkdrive.net (using CloudFlare) has a 100 MB file size limit (direct connection using your own domain name and SSL Certificate is required for faster speeds and larger files).
• Windows 7-10 and Mac OSX Sierra+ supported.
• Like any remote access solution, when remotely editing files through the mapped drive, use caution and ensure there is adequate bandwidth. System administrators can limit file size on the admin panel.
• We recommend excluding the MyWorkDrive Mapped Drive program folder C:\Program Files (x86)\Wanpath from antivirus scanning.

Web File Manager Browser requirements & limitations

• IE 10+
• Firefox 7+
• Safari 4+
• Chrome 4+
• MAC – edit documents online only (no direct local edit)
• Firefox does not support folder upload
• Office 365 Business account is required to edit Office Documents online (viewing does not require an Office 365 Business Account)
• Edge browser does not allow downloading of files directly to the mapped drive (known issue with Edge browser)
• OneDrive file sharing has a 50 MB file maximum when sharing files to OneDrive

WebDAV

• If an office file is opened via WebDAV, MWD locks write access to the file
• No support for two-factor authentication
• WebDAV is slower than MyWorkDrive Browser, Mapped Drive and Mobile Clients
• Windows & Mac built-in WebDAV clients are not recommended
• For secure environments, we recommend disabling WebDAV

Mobile

• Edit is available in Mobile Office apps by adding "MyWorkDrive" as a place or on iPads in the browser client
• Edit is also available in iOS files by enabling "MyWorkDrive" as a location
• Duo Push Fails on iOS 11.3 or higher if user switches to app to approve - workaround here.

Office Online & OneDrive

• Office Online has a 5 MB maximum for editing Excel files online (this is a Microsoft limitation not a MyWorkDrive limitation)
• External Sharing requires a free or paid OneDrive account
• Office Online can't open 0KB Word document in O365 (created in mapped drive client), files must have content