User Login Tracking and License Management

Each user’s login is tracked throughout the duration of their annual subscription. To ensure you have enough licenses for the number of unique logins during your subscription term, you must subscribe to a sufficient number of user licenses. Every time a user logs in, their login is recorded along with the date and time.

You can view your current license usage in the Settings > License section of the server admin panel. License usage is displayed for the past 30, 90, 180, and 365 days. Note: License usage data will only appear after the first day following installation or an upgrade.

Editing the user login licensing file manually is a violation of the license agreement and will invalidate the license usage tracking.

Trial Licenses

Trial licenses are valid for 14 days. After this period, if the trial is not extended or converted to a paid subscription, the system will be limited to 3 users, and certain features will be restricted. To restore full functionality, a permanent license or active subscription is required.

License Issues

If your server is reporting any license issues, make sure the MyWorkDrive service is running and properly connected to the licensing server to ensure accurate usage reporting. You can refer to this troubleshooting article for assistance.